CraftGent – SaaS Chatbot Builder Platform

CraftGent is a scalable Software-as-a-Service platform that empowers businesses to build custom chatbot agents without coding. The platform simplifies conversational AI implementation for businesses of all sizes.

Key Features

• Custom Chatbot Builder: Intuitive interface for creating chatbot agents
• Real-time Conversational Flows: WebSocket-powered real-time interactions
• Multi-tenant Architecture: Support for multiple businesses on a single platform
• Modular UI Components: Reusable and customizable interface components
• NLP Integration: Third-party Natural Language Processing APIs
• Scalable Backend: MongoDB and Supabase for flexible data management

Technical Implementation

The platform uses MongoDB and Supabase for multi-tenant data management, ensuring data isolation and security. WebSockets enable real-time conversational flows, while modular UI components provide flexibility and ease of customization. Integration with third-party NLP APIs enhances the chatbot’s understanding and response capabilities.

Project Period: April 2024 – June 2025